The Craft Bin (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and how we keep it safe when you visit our website or shop with us — in store or online.

Last Updated: June 2026

Information We Collect

When you browse our site or place an order, we may collect:

• Your name, email address, phone number, and shipping or billing address
• Payment information — processed securely through our payment provider; we never store full card numbers
• Order history and purchase details
• Messages you send through our contact form or by email

We also automatically collect limited technical data — such as your IP address, browser type, and pages visited — to help us keep the site running well. This data is never used to identify you personally.

How We Use Your Information

We use your information only for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Responding to questions and support requests
• Improving our website and in-store experience
• Meeting any applicable legal obligations

We do not sell, rent, or trade your personal information to third parties — ever.

Who We Share Your Information With

We work with a small number of trusted service providers who help us run our store:

• Payment processors — to securely handle your transaction
• Shipping carriers — to deliver your order
• Website hosting and platform providers — to keep our site operational

Each provider is contractually required to protect your data and use it only for the purpose of serving you through us.

Cookies

Our website uses cookies — small text files stored on your device — to remember your cart, keep you logged in, and understand how visitors use our site. You can disable cookies in your browser settings at any time, though some features (like the shopping cart) may not work as expected.

Data Security

We take reasonable steps to protect your information. Our website is secured with SSL encryption, and payment transactions are processed through a PCI-compliant payment gateway. While no method of electronic transmission is 100% secure, we work hard to protect what you share with us.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct information that is inaccurate
• Request that we delete your information, subject to any legal obligations

To make a request, contact us at the address below.

Third-Party Links

Our site may link to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any personal information.

Changes to This Policy

We may update this policy from time to time. When we do, we’ll revise the date at the top of this page. Continued use of our website after any changes are posted means you accept the updated policy.

Contact Us

Questions about this policy? Reach out anytime:

The Craft Bin
637 Clarksbury Church Rd.
Thomasville, NC 27360
[Kristie — add store email here]